Privacy Policy

Captain Custard (https://captaincustard.com) is owned and operated by Tooner Fish Ltd, which acts as the data controller of your personal data.

We have adopted this Privacy Policy, which determines how we process the information collected by Captain Custard and explains why we must collect certain personal data about you. Please read this Privacy Policy carefully before using the Captain Custard website.

We take the privacy of your personal data seriously and undertake to guarantee its confidentiality and security.

1. Personal information we collect:

When you visit Captain Custard, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Moreover, when you make a purchase or attempt to make a purchase through the Site, we collect the personal data you provide to us (including but not limited to your Name, Billing Address, Shipping Address, Email Address, and payment information) to be able to fulfill your order. We refer to this as "Order Information."

2. Why do we process your data?

Our top priority is customer data security, and we process only the minimal user data strictly necessary to maintain the website and run our business.

• Order Information is used specifically to fulfill any orders placed through the Site (including processing your payment information via Stripe or PayPal, arranging for shipping of physical comics, providing you with invoices, and delivering digital PDF download links).

• Device Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage.

3. Sharing your Personal Information:

We do not sell your personal information. We only share your Personal Information with trusted third parties to help us use it as described above. For example, we use Stripe and PayPal to process payments securely, and we share your shipping address with delivery carriers (such as NZ Post) to mail your physical orders. We also provide links to our community hub on Ko-fi, which operates under its own privacy policy.

4. Your rights (New Zealand & International):

As a New Zealand-based business, we comply with the New Zealand Privacy Act 2020. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.

If you are a European resident, you also have rights under the GDPR related to your personal data, including the right to be informed, the right of access, rectification, erasure, and data portability.

If you would like to exercise any of these rights, please contact us through the contact information below. Additionally, please note that your information might be transferred outside of your region, including to New Zealand, Canada, and the United States, to fulfill our contracts with you and utilize our payment processors.

5. Links to other websites:

Our website contains links to other websites (such as Ko-fi) that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

6. Information security & Data Retention:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Please note that no data transmission over the Internet can be 100% guaranteed.

7. Legal disclosure:

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

8. Contact information:

If you would like to contact us to understand more about this Policy, or wish to contact us concerning any matter relating to your individual rights and your Personal Information, you may contact us via our contact page.